Effective Date: January 1, 2025
Evine Fever is a global event ticketing and management platform that enables vendors, customers, affiliates, and partners to buy and sell event tickets and products through dropshipping, direct selling, and print-on-demand (POD). Below are common questions and answers regarding our platform.
1. General Questions
What is Evine Fever?
Evine Fever is an online platform for event ticket sales, management, and product distribution. We connect vendors, affiliates, and customers worldwide, offering a seamless marketplace for events and merchandise.
Who can use Evine Fever?
Our platform is open to:
- Customers – To purchase event tickets and merchandise.
- Vendors & Event Organizers – To list and sell event tickets and products.
- Affiliates & Partners – To promote events and earn commissions.
2. Vendors & Event Organizers
How can I sell tickets on Evine Fever?
Vendors can register on our platform, create event listings, set pricing, and manage ticket sales. Commission-based sales agreements apply.
What are the fees for vendors?
Evine Fever charges a commission or service fee per ticket or product sale. Fees vary based on event type and location.
How do vendors receive payments?
Payments are processed securely and transferred to the vendor’s registered account within the agreed payout period.
3. Customers & Ticket Buyers
How do I buy event tickets?
Customers can browse events, select tickets, and complete payments through secure gateways. E-tickets are delivered via email or mobile access.
Are event tickets refundable?
Refunds depend on the vendor’s refund policy. Some tickets are non-refundable, while others allow cancellations under specific conditions.
What happens if an event is canceled?
If an event is canceled or rescheduled, customers will be notified. Refunds (if applicable) will be processed according to the organizer’s policy.
4. Affiliates & Partners
How do affiliates earn commissions?
Affiliates earn commissions by promoting events and products using unique referral links. Payouts are processed as per the affiliate agreement.
Are there any requirements to become an affiliate?
Affiliates must comply with marketing guidelines, legal regulations, and ethical promotional practices.
5. Product Sales (Dropshipping, POD & Direct Selling)
What products can be purchased on Evine Fever?
Customers can buy event-related merchandise, apparel, accessories, and other products through direct selling, dropshipping, and print-on-demand (POD).
What is the return policy for products?
Products can be returned within 7 days of delivery if they are defective, incorrect, or damaged. Some items, such as customized products, may be non-returnable.
6. Security & Compliance
Is my data secure on Evine Fever?
Yes, we follow strict data protection regulations (IT Act, GDPR, etc.) to ensure user privacy and security.
How do I report a dispute or fraudulent activity?
For disputes, fraud reports, or support inquiries, contact sales@evinefever.com.
Evine Fever reserves the right to update these FAQs at any time. For further details, visit our official policies or reach out to our support team.